If you are planning to call out a mobile locksmith, it is important that you take some steps when they arrive at your property. Below is a guide to 4 common mistakes people make when they call out a mobile locksmith.
Failing to provide identification
A mobile locksmith will normally ask to see some form of photo identification when they are called out to your premises. If you are unable to provide adequate identification such as a passport, driving licence or military ID card, the mobile locksmith may refuse to carry out any work. The reason for this is security. A locksmith can gain entry to any building or automobile. If a mobile locksmith is called out and asked to gain entry on behalf of another party, they must be certain that the party requesting entry has the right to enter.
Signing a blank authorization
A work authorization form details the work which will be carried out. This bit of paperwork ensures that both you and the mobile locksmith know exactly what work will be carried out. The form should detail the work to be carried out and the quoted cost with a breakdown of the price of parts, labour and other services. You should never sign a blank work authorization form, as this document is a legal document which proves you have agreed to the stated work and the listed cost. Signing a blank work authorization form means that work could be carried out to which you have not agreed.
Failing to ask for an insurance certificate
Every mobile locksmith should be insured and should carry proof of insurance. This insurance provides reassurance that if your property is damaged during the work, you will be adequately compensated for the cost of any repairs. For example, if a locksmith removes an old lock from a door, they may inadvertently damage the surrounding doorframe. Any reputable mobile locksmith will be happy to show you proof of insurance.
Not checking about any additional cost
Before the locksmith begins work, you should ask them about any additional fees you may be asked to pay. These fees may include an out-of-hours call-out supplement, a mileage cost if the locksmith has had to travel a large distance to reach you, or additional cost if the job takes an extended period to complete. Asking about any additional costs before work commences can help to avoid disputes.
If you would like to find out more, contact a mobile locksmith today.Share